1. Introduction

Welcome to Natcon Biolife Sciences Pvt. Ltd. ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and our brand TPS Performance, or engage with us in any other way.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Personal Identification Information: Name, email address, phone number, mailing address, and any other information you provide to us directly.
• Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Information

We use different methods to collect data from and about you including:

• Direct Interactions: You may give us your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To Provide Services: Processing orders, managing your account, and delivering products and services.
• To Improve Our Services: Understanding how our products and services are being used to improve them.
• To Communicate: Sending you updates, marketing information, and responding to your inquiries.
• To Comply with Legal Obligations: Ensuring we comply with legal requirements, court orders, and other governmental authorities.

5. Sharing Your Information

We may share your information with third parties only in the ways that are described in this Privacy Policy:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at info@natconbiolife.com.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Cookies

We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you of these changes on our website or by email. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Phone: 7428705700
• Email: info@natconbiolife.com
• Office Address: Natcon Biolife Sciences Pvt. Ltd., Plot No. 43B, Pocket-10, Sector-13, Dwarka, New Delhi-110078
• Factory Address: Natcon Biolife Sciences Pvt. Ltd., Plot No 2E, Site 4, Sector 31, UPSIDC, Greater Noida (U.P) PIN -201310